How to Reach Us?

Reach our global sales team via official communication channels.

Customer Service Hours

Our customer service team is based in China Standard Time (CST, UTC+8). We reply to all messages and emails during the following hours:

Monday – Friday, 8:30 AM – 5:30 PM (CST)
USA ET

United States (ET)

Sunday – Thursday

7:30 PM – 4:30 AM
USA PT

United States (PT)

Sunday – Thursday

4:30 PM – 1:30 AM
Central Europe CET

Central Europe (CET)

Monday – Friday

1:30 AM – 10:30 AM
UK

United Kingdom (GMT)

Monday – Friday

12:30 AM – 9:30 AM
Middle East GST

Middle East (GST)

Monday – Friday

4:30 AM – 1:30 PM
Australia AEST

Australia (AEST)

Monday – Friday

10:30 AM – 7:30 PM
Southeast Asia

Southeast Asia (UTC+7)

Monday – Friday

7:30 AM – 4:30 PM

South America (BRT)

Sunday – Thursday

9:30 PM – 6:30 AM

Global Export Support

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    We support distributors, wholesalers, supermarkets, restaurants, and commercial projects worldwide.

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    Our team provides fast communication, OEM solutions, and professional export services for global customers.

Factory Location

Visit our manufacturing facility and global export office in Binzhou City, Shandong Province, China.

Detailed address: Songshi Electric Appliances, 200 meters north of the intersection of Caochun Road and National Highway 205, Caowang Town, Boxing County, Binzhou City, Shandong Province, China.

Office Location

Detailed address: Room B10, 15th Floor, Weidong Shiao International, No. 30A Hong Kong Middle Road, Shinan District, Qingdao City, Shandong Province

FAQs

What is your MOQ?

MOQ depends on product models and customization requirements.

Do you support OEM?

Yes, we provide OEM & ODM services for international customers.

What certifications do you have?

CE, CB, RoHS, and other international certifications.

How long is production time?

Usually 20-40 days depending on order quantity.

Request a Quote

Please fill in your requirements. Our sales team will reply within 24 hours.